Error Codes

When calling this product's API, you may encounter the following response codes. Below are the possible causes and solutions for each error.

Search/Reader Product

Parameter Error (400)

{
    "code": 40001,
    "data": null,
    "message": "parameters err"
}

• Check if there are issues with the parameters.

Invalid API Key (401)

{
    "error": "invalid api key"
}

• The provided Authorization is incorrect.
• Verify that you are using the correct credentials.

Quota Exceeded (403)

{
    "error": "quota exceeded"
}

• Check if the remaining quota for the requested API is insufficient.

Rate Limit Exceeded (429)

{
    "error": "rate limit exceeded"
}

• The default rate limit per endpoint is 30 requests/minute.
• To request a higher rate limit, please contact your sales representative.

Internal Server Error (500)

{
    "code": 50001,
    "data": null,
    "message": "internal server error"
}

• Please contact business support to check if the service is functioning normally.

Invalid URL protocol（400）

{
    "code": 40003,
    "data": null,
    "message": "Invalid protocol"
}

Invalid URL protocol; only http/https protocols are allowed.

Failed to Extract Content from the Specified URL (500)

{
    "code": 32000,
    "data": null,
    "message": "Failed to extract content"
}

• The specified URL cannot extract content. Please change to a URL that can be accessed normally.

Target URL is Unreachable (500)

{
    "code": 32001,
    "data": null,
    "message": "Target URL is unreachable"
}

• The specified URL is inaccessible. Please change to a URL that can be accessed normally.

Request Timeout (500)

{
    "code": 32002,
    "data": null,
    "message": "Request timeout"
}

• The request timed out. Please try again later.

Unsupported Content Type (500)

{
    "code": 32003,
    "data": null,
    "message": "Unsupported content type"
}

• The content type of the specified URL is not supported for reading.

SSL Certificate Error (500)

{
    "code": 32004,
    "data": null,
    "message": "SSL certificate error"
}

• There is an SSL certificate error for the specified URL.

Need Help?

If you continue to experience connection issues or need to upgrade your service, please provide your personal account ID or the error message you received and contact the corresponding sales representative.

Search/Reader Product#

Parameter Error (400)#

Invalid API Key (401)#

Quota Exceeded (403)#

Rate Limit Exceeded (429)#

Internal Server Error (500)#

Invalid URL protocol（400）#

Failed to Extract Content from the Specified URL (500)#

Target URL is Unreachable (500)#

Request Timeout (500)#

Unsupported Content Type (500)#

SSL Certificate Error (500)#

Need Help?#